SpringHill Suites by Marriott Island Park Yellowstone

We stayed here 10/27-10/28 for the closeness to West Yellowstone. It’s a very nice hotel. The rooms were clean and spacious. I love the view from our hotel room. The indoor pool was chilly, but that didn’t stop my son from enjoying himself. I personally loved the outdoor hot tub. It snowed while I was enjoying it. The view was incredible. The breakfast was pretty good too, minus the eggs. The pizza next door was delicious and my son loved their ice cream. My only complaint is I asked multiple times for them to restock the pool towels and they never brought them out so we had to drip dry before heading back to our room. The girl working the front desk seemed like she didn’t want to be there. She acted like she didn’t want to talk to me when I asked questions about the status of the roads to enter Yellowstone.

Exceptional all around. We got to stay here for 2 nights to see our friend's wedding. Very quiet atmosphere and seculated. We stayed during the week day, so there was barely anyone around. We ended up having the entire pool and hot spring to ourselves at night. Absolutely fabulous experience, especially since it was our first time as a family sitting in a hot spring. We loved that the hotel offered a complimentary breakfast every morning as well!! The room is spectacular, clean, luxurious and the workers are very kind to us and more than accommodating. They went above and beyond to get me what I needed when I had a question. This is a great option for those solo traveling our small families that want to be away from the city and need a nice place to relax and unwind. Thank you Elizabeth and staff for such a wondering stay.

This was an absolute gem of a stay. The location is incredible, situated directly on the river with views of the river from the outdoor patio and fire pit, as well as from the outdoor hot tub. The suites and common areas were well kept and clean, and I was impressed to see three EV chargers in the parking lot provided to guests free of charge. Besides the very nicely furnished suite with a comfortable bed, cozy couch, and very nice bathroom with glass shower, I'd say the hot tub, scenic views, and breakfast were the highlights here. Added bonuses were the coffee always ready in the lobby and generously sized mini fridge for those packing groceries. Of course, you're probably looking to visit Yellowstone while you're here. It's a very scenic drive of about 20-25 minutes to the West Entrance, with scenic views the entire way. There's a great grocery store for essentials just minutes north of here with very reasonable prices. If you can wait to fuel up till you cross into Montana in the area of West Yellowstone you'll save 20-50 cents a gallon. We would definitely stay here again for another visit to Yellowstone.

Stayed here for a week and everything was pretty top notch. Staff was great, room was great, the whole experience was great. The main parking lot is a little small but there is overflow parking right up a short set of stairs, maybe an extra 50 yards. Yes, it's right on the main road but everything is on the main road in Island Park. Very convenient to the west entrance to Yellowstone ( about a 30 min drive) If your visiting the area and need a place to stay, this is the place. Young blond girl behind the bar was very informative and suggested a few places other than Yellowstone to visit, Mesa Falls and Soda Springs. Mesa Falls is definitely worth checking out. I would stay here in a heartbeat.

This hotel should have negative stars as should its parent company, Marriott. Our family dog was ATTACKED by the hotel manager’s dog while staying at this hotel. The attack was not prompted by our dog as we were just walking through the hallway to go outside. Our dog was leashed, theirs was not. This attack led to a $1,000+ emergency vet bill and multiple follow up vet visits. The hotel manager was extremely disrespectful, rude, and dismissive of their responsibility in the attack. Marriott and the hotel manager have both stated that they are not responsible for any damages as a “hotel employee” was not involved. Think twice before staying here. If your child or dog was attacked by an employees animal would you not expect there to be accountability? Don’t expect any here. In fact, expect them to FRAUDULENTLY charge an extra $500 to your credit card after the incident.

We have stayed here many times. EVERY SINGLE TIME our kids use the pool, they get sick. Last time we were there we even heard another family stating the same thing. Then we get in the hot tub and there's a dead fish in it. It's too bad, because it's a great location. Me and maybe others wish they could clean it better. Our kids are currently sick again because of it. Not sure if we will come back again until it's addressed.

The rooms are very clean and made very comfortable. The breakfast is provided and it is amazing! The customer service was absolutely incredible!! I floated the river and it has great scenery. The water is so clear and all the rentals were very nice and stable. It was such a calm and relaxing fun float. The drivers of our van were very nice and informative all about the river it’s self. They were also able to answer any questions I had. It’s a wonderful float to do with family and friends! The E-bikes were tons of fun as well to ride around all the trails and definitely worth renting for $39. I’m definitely planning on coming back to Mack’s inn!